Make a payment

Department of Tax and Collections is excited to announce the migration to the new collection system called Impact. As a result, your account number may have changed. If you are having difficulties logging in to the payment website to make a payment, please contact (408) 326-1002 for assistance.

make a payment

Instructions for locating and making a payment online here

Submit your questions and comments here

Contact your collections officer 

To contact your Revenue Collections Officer, please call (408) 326-1002. Our phone hours are Monday through Friday, from 9:00AM - 4:00PM, excluding County holidays.

DTAC sends out billing statements monthly. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is return all calls within two business days.